We have been absolutely satisfied with GuestJoy and especially with the magnificent service they have offered us ever since the very first phone call. Previously, we had difficulties in creating a smooth and practical up-sell process and with GuestJoy, it could not have been any easier. GuestJoy indeed has not only enabled us to offer better service to our clients by contacting them before and after arrival, but also increased revenues.
We have been looking for the perfect technology partner for a long time, one who would understand our complex needs, improve sales and take guest communication to the next level. We chose GuestJoy based on the flexibility of the platform, the value it can bring, and also because of the great service that we have received from day one. The tool made an immediate impact and we are very pleased about our decision.
We adapted GuestJoy really smoothly because it doesn’t require any special skills. We create campaigns by ourselves and this way actually cut some marketing costs. Also, we are far quicker with meeting and even exceeding our customers’ expectations. Highly recommended!
Thanks to GuestJoy, now it is so easy to send personalized welcome message and introduce additional services to guests. Receiving good feedback from guest has never been faster.
We have started to work with Guestjoy and we find the staff so accommodating and helpful. We are very happy with the system and it is very user-friendly.