Understand your guests like never before. A modern hotel CRM designed to engage your guests every step of their stay. Elevate experience and grow revenues. Convert existing guests into future reservations.
Grow revenues
Elevate guest experience
Improve communication
A single view of your guests. View past visits for that person to predict future behaviour. Use data from all touchpoints to understand what affects revenue and satisfaction.
Use emails, SMS or guest directory to provide information. Choose from our templates gallery to find the content template that fits your style. No coding is required.
Promote room upgrades, your restaurant or basically anything. Choose from a variety of offers templates and designs to suit the personality of your property or achieve your sales goals.
Encourage guests to submit a review on Google or Tripadvisor. Create custom surveys to understand in detail what issues your guests are experiencing.
Encourage guests to book again or spread the message to their friends. Choose from an extensive template library or use an easy drag and drop editor.
GuestJoy as a system is very easy to use and find your way around Has worked so well for us as a hotel with all the extra communication that has to be sent out to our guests due to COVID Customer service is excellent from the team at GuestJoy. So efficient, helpful and great to work with.