Upsell services & collect more reviews

Promote offers, gather feedback and personalize guest experience in one easy-to-use solution

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One solution for both pre-arrival and post-departure communication

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How we can help you

Pre-arrival

Increase revenue

Upsell rooms and services

Automatically promote offers automatically to all upcoming guests. Increase revenue from low-selling services.

Mobile concierge

Your hotel always available from any device.

Customized pre-arrival email with offers

Automatically send out pre-arrival emails in guest language.

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Post-stay

Get more reviews

Gather reviews from all guests

Send out feedback reminder to all guests.

Instant feedback

Gain a deeper understanding of guests’ main issues. Capture negative issues early with automatic alerts.

TripAdvisor official partnership

Collect reviews with TripAdvisor widget and boost your hotel ranking.

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Some of our happy customers

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”I was frustrated with the opportunities and potential that was lost because we couldn’t master the up-selling process. But after we using GuestJoy, up-selling and review solution for two weeks we realized that the taxi transfer has a huge demand and we are now able to add additional revenue to the hotel.”

Markéta Hájková, Director or Sales and Revenue of Hotel Leonardo Prague

”“GuestJoy enables us to offer the services and products of our hotels with less effort. The GuestJoy app is easy to use, which in turn enables our hotels’ sales and marketing teams to meet and exceed customer expectations and set up or change offers quickly, without extra marketing costs.

Kaidi Krimm, Business Development Director of Tallink Hotels

”“GuestJoy improves our guest service experience and offers us exact solution we needed. We see that orders for additional services increased significantly and we confirm that GuestJoy is the right choice for Hotel CRM

Jeļena Stirna – CEO of Wellton hotels

”“Thanks to GuestJoy, now it is so easy to send personalized welcome message and introduce additional services to guests. Receiving good feedback from guest has never been faster.

Irma Siispool – Operations Manager of The Three Sisters Hotel