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2 in every 3 GuestJoy customers awarded Tripadvisor Travellers’ Choice 2022

It’s that time of year again – Tripadvisor has announced the properties that have earned a Travellers’ Choice award for 2022.

And it goes without saying that we are thrilled to find that two in every 3 GuestJoy customers we awarded the accolade!

What are the Travellers’ Choice awards?

The Travellers’ Choice awards honour travellers’ favorite hotels based on the reviews and opinions collected from travellers around the world on Tripadvisor over a 12-month period.

Tripadvisor’s awards fall into two levels: Best of the Best and Travellers’ Choice.

Travellers’ Choice recognises hotels that earn consistently great reviews. Travellers’ Choice award-winners are among the top 10% of listings on Tripadvisor. Tripadvisor Travellers’ Choice honours select hotels that consistently demonstrate a commitment to hospitality excellence.

Travellers’ Choice Best of the Best is the highest honour. The award takes into account the quality and quantity of traveler reviews and ratings, and ranks the very besthotels in specific categories and geographic areas, as rated and reviewed by travellers. Travellers’ Choice Best of the Best award winners are among the top 1% of listings on Tripadvisor.

5 GuestJoy customers awarded “Best of the Best”

As fantastic an achievement it is to have a property awarded “Traveller’s Choice”, we were blown away to find that 5 GuestJoy customers took home a Best of the Best award – a truly amazing feat!

We plan to feature each of these 5 properties separately in the near future, as operating on such a level deserves individual recognition! So stand by for those announcements – but just as a teaser, those 5 customers were in the following categories:

  • Top 25 Hotels – Europe
  • Top 25 Hotels – Ireland
  • Most Romantic Hotels – Europe
  • Most Romantic Hotels – Canada
  • Top Small Stays – The Netherlands

Traveller’s Choice 2022: Customer highlights

2 in every 3 customers is a massive number, so we couldn’t possibly feature them all here; however, we wanted to at least tip our hat to some of our favourite properties to win the award this year – so here we go, in no partuclar order!

Hotel L’Embitu

Tallinn, Estonia | Website

Starting on our home soil of Estonia, Hotel L’Embitu is a luxury 4* Superior hotel in the very heart of Tallinn’s City Centre.

We love the modern sophistication of Hotel L’Embitu; one of Tallinn’s newest hotels.

Featuring 125 enchanting rooms and gorgeous suites, a rooftop restaurant with a charming Tallinn city view, and a wine and tapas cellar in the historic renovated part of the hotel, the mix of old and new is cohesive and stylish.

Here are some of the most recent comments guests had on Tripadvisor:

“Impeccable service, room, breakfast and SPA.”

Perfect weekend for couples. Excellent and rich breakfast, nice and private spa, stylish rooms with all necassary. Very good location near to Old Town and city center, shopping mall. Strongly recommended!

“I usually do not use superlatives, but this time I will. Fabolous, fantastic, amazing etc. The hotel is new – only 1 year old, modern and very stylish. Perfect finishing quality and top design. We had a room with private sauna – very relaxing and refreshing. Great view onto park, good atmosphere and very delicious meals and good wine selection. I would certainly recommend this hotel for special occasions and celebrations. Thank you L´embitu for this wonderful stay. We´ll be back:)”

“The room was very beautiful with very comfortable bed and beautiful bathroom. The spa was a nice place to relax. The restaurant served tasty food and breakfast was very good with plenty of different items. Will be my number one choice in the future.”


Bohinj ECO Hotel

Bohinj, Slovenia | Website

Next we move from the city to the beautiful sprawling mountains of northern Slovenia.

Located in Triglav National Park in the Julian Alps, Bohinj ECO Hotel is the first and only ECO hotel in Slovenia. It has also been awarded with an international Green Globe Certificate for sustainability.

It is also the most awarded hotel, winning different prizes and awards from public and professionals – and of course, Travellers’ Choice 2022!

There is an abundance of facilties on site – including aquapark, cinema, 8 conference halls, bowling, wellness, restaurants, and more. Plus with it’s sublime location, there are year-round activities available, including winter sports, hiking, biking, golf, natural wonders, watersports, fishing, and more!

Let’s hear from their guests via Tripadvisor:

“I would recommend Hotel Bohinj eco. Everything was perfect. Hotel cleanliness, friendly staff, wellness area, organized ski bus just in front of the hotel. A very good idea for me was yoga, in the evening after skiing. That is the best combination 👍All the best, and thank you Bohinj Eco hotel, you made my holiday, even more beautiful 🥰”

“We’ve visited ECO Hotel for several times now, but every time they pull out something to impress us even more. Beside incredible location, excellent wellness,… the staff is heart of this hotel and after day or two, you’ll feel like home.”

“We were there second time and again everything was great. Friendly stuff, nice hotel, delicious food, good wellness and they also surprised us because we came back second year.”

Me and my boyfriend took a weekend trip to Bohinj. We really enjoyed the surroundings and the hotel service of the hotel. The value was great for the location. Also breakfast and dinner at the hotel were top notch, we were so full, we did not eat lunch during the day. We will come back 🙂


Carlton Hotel, Dublin Airport

Dublin, Ireland | Website

The bigger the city, the busier the airport. The busier the airport, the more airport hotels you will have. Just as with any other type of hotel, competition is fierce, meaning that online reviews are crucial.

With that in mind, we congratulate the Carlton Hotel Dublin Airport for their Travellers’ Choice 2022 award!

More than just a place to lay your head, the Carlton features a wide range of services, including multiple restaurants and bars, meeting and conference spaces, and even caters for weddings!

A commendable aspect of the Carlton’s success is how well they know the various guests that frequent the property, and how well they target each with various upgrades and add-ons to suit their stay type.

Now, over to Tripadvisor:

Stayed overnight for business. Excellent room and facilities, very comfortable. Spacious, well ventilated and well equipped with most things you would need. Bed very comfortable and excellent WiFi throughout

Front staff was very nice. Check-in and check-out were easy. Room was clean and spacious. Wifi worked well. Convenient shuttle to-and-from the airport that ran on time. There are places to eat at the hotel and it is an easy drive into Dublin.

I stay here all the time. All the staff are brilliant and friendly . They make you feel like you are at home. Absolutely love the bar staff. Was staying on my own and they made sure I was ok all the time.

We stayed at this hotel on our recent trip to Dublin and were very impressed! We chose a balcony room which was definitely worth the extra money as the view of the planes coming in was fantastic, my son loved this. Very happy with the service. Location great as bus stop across the road to get in to the city which was only 3 euros. Very friendly staff and room very clean, perfect for our mini stay!


The Mangosteen Ayurveda & Wellness Resort

Phuket, Thailand | Website

Head 10,000km from Dublin towards the east and you can end up in Phuket, where you will find The Mangosteen Ayurveda & Wellness Resort.

The number one Ayurveda Resort in Thailand, and member of Healing Hotels of the World, The Mangosteen is a family-owned and managed health boutique resort with authentic Ayurveda & Wellness Spa.

The resort offers packaged retreats, such as AyurYoga Panchakarma Retreats, Yoga Retreats, and various Healing Programs.

A relaxed tropical environment, quality accommodation and service, healthy nutrition, high end spa treatments and daily activity schedule are coming with every retreat program.

A key to the success of the Mangosteen is the connection the guests will have with everyone at the resort; including meeting the owner/operators very early in their stay.

Let’s see what past guests have said on Tripadvisor:

“A great place to stay. Wonderfull resort, a kind of paradise. Extremely friendly and service-minded staff. Great pool and houses. Great food in the restaurant and good Wine from the cellar. We can only recommend Mangosteen as a great place for a relaxing vacation.”

“Wow! What a great place. Between the staff, owners and the facility/grounds it was an amazing place to be in Phuket! We arrived tired and left refreshed. Thank you Mangosteen. Some highlights would be the personal service feeling without being too much. Food was great, cooking class, candlelight dinners.Massages are wonderful. The owners Hajo and Rose even arranged a few Muay Thai classes for us”

“The perfect place to relax, recharge and restart with new energy. I did 9 day Ayurveda programme. I felt home, always well taken care of and the messages and treatments were excellent and professional. I enjoyed every single moment very much and managed to reach my objective: relax and recharge. I’ll be back.”

The property was calm and I could enjoy the pool, the massage, the yoga in a very relaxing way. The massage are EXCELLENT and the Yoga teachers are absolutely great. I needed a week to disconnect was just perfect.


Coyote Bluff Estate

Montana, United States | Website

Finally, we head over the Pacific to Montana, where you will find Coyote Bluff Estate.

Nestled atop 32 acres, it features year-round breathtaking views of Flathead Lake, Mission Mountains, and the Flathead Valley.

Guests are always astounded at the beauty of this 10,000 square-foot custom designed luxury lodge, featuring over 17 different wood species and the rustic elegance that surrounds them.

Whether it’s the perfect romantic getaway, a vacation to see Glacier National Park, or looking for an elegant alternative to a hotel; Coyote Bluff Estate is designed to provide the comfort and luxury of a fine private residence.

In addition, they offer a full range of services designed to meet all guest expectations from the moment of arrival.

A truly world-class property that stuns guests as much with the highest level of service as much as the surrounding scenery, a look into the Tripadvisor reviews definitely paints a picture:

“Our stay was perfect from start to finish, from our arrival wine and nibbles to the freshly baked pastries for breakfast. The whole property is simply stunning, as are the views and the service to match. This is a 5 star property in every way and we would give plenty more if we could! We couldn’t find ANYTHING to criticise and we are visiting again next year!”

You cannot fathom the experience you will have at Coyote Bluff. We are world travellers and this has been our favourite. The hosts have thought of absolutely every little detail from music choices in your room, to alcohol selections, to concierge help with making suggestions or even booking dinner reservations! We cannot wait to come back. In fact, I second guess doing this review because that means it’ll be booked even more!! Don’t hesitate. Book it!

“This property and home was astonishing! The view was incredible and pictures cannot do it justice. We had such a peaceful and wonderful stay and will definelty be back! The hospitality we were shown was really amazing!”

“A stay at this property is as close to perfect as you will find. Everything exceeded our expectations from the accommodations, unbelievable scenic views, hospitality of the hosts, and awesome fresh baked morning pastries. It was truly a stay we will never forget. If you book a stay you will not be disappointed.”


So there you have it – literally a fraction of GuestJoy customers who were awarded Traveller’s Choice in 2022! What an absolute joy to read of the success of our customers – and let’s see how much better next year will be!

Are Tripadvisor reviews like these important to your property?

Reading the reviews of other guests is still one of the biggest influences on a guest’s decision to book their stay at a property.

Good quality reviews are critical to your property’s reputation and performance!

Did you know?

All the Tripadvisor reviews / review excerpts published in this article were collected via GuestJoy!

With GuestJoy’s Feedback module, you can effortlessly boost the number of quality Tripadvisor reviews listed for your property. Watch your ranking and rating skyrocket, and you too can be a potential winner of a Traveller’s Choice award – maybe even Best of the Best!

Our Feedback module is just one part of the GuestJoy CRM for hotels.

If you want to know how we can transform your property, get in touch with us today 😉

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