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Hotsoft + GuestJoy

The cooperation between Hotsoft PMS and GuestJoy takes digital guest communication to a completely new level. The world won´t be the same anymore and also hospitality needs to take a new course. Digital guest communication is becoming part of our daily life. Online check-in to fasten the check-in process or choosing suitable services before the actual arrival date will make life more comfortable for the guests but also takes away repetitive tasks from a receptionist. The result will be a better digital guest experience and not less important is the time-saving.

How does it work?

The two-way API interface between Hotsoft PMS and GuestJoy enables hoteliers to create digital guest experiences using a single product. Once the integration is set up, the data flow between Hotsoft and GuestJoy is seamless. Updates made in GuestJoy appear in the guest folio.

Key benefits this new two-way integration brings

  • Update check-in data in the PMS without manual entry
  • Update orders and add to guest folio
  • Upsell goes straight to invoicing
  • Real-time room availability check and automated room upgrades
  • More frequent updates (once an hour vs once a day with the old one)
  • More segmentation fields

About GuestJoy

Leading Guest experience platform. The preferred choice among modern hoteliers who want to digitalise their guest experience but avoid using multiple standalone systems. Designed to simplify the life of you and your guests. GuestJoy is trusted by hundreds of properties in 25 countries.

About Hotsoft

Hoist Group’s HotSoft PMS is an industry-leading Property Management System (PMS). It has proven its value for over 1,500 multi-property groups, small and large hotels, B&B’s, Spa’s, Resorts, and various other hospitality businesses.

It enables you to manage all your daily hotel operations easily. It gives you control of your booking process as well as your guest journey. It helps you implement an end-to-end Mobile Guest Journey including online reservation, mobile check-in and check-out as well as mobile room keys.

HotSoft PMS is a single, easy-to-use, seamless cloud-based PMS solution that comes with a wide choice of modules you can choose from.

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