GuestJoy and STAAH team up to connect visitors with hotels in a seamless way to increase guest satisfaction and enhance our global reach.
Leading cloud-based hospitality distribution specialist, STAAH, has partnered with GuestJoy, a leading guest communication solution for hotels, allowing properties to enhance the experience of guests and thereby improving hotel revenue.
Accommodation providers on the network of the two companies can not only expand their reach to both local and global travellers with STAAH Channel Manager, but now can also automate and increase guest engagement using GuestJoy solution.
Connecting through one simple and efficient interface, and with access to real-time hotel booking information via STAAH Channel Manager, hotels will be able to upsell through daily intelligence and send review collection emails through the GuestJoy communication solution.
The partnership between STAAH Ltd and GuestJoy is fantastic news for the properties as it will assist them in significantly increasing guest engagement. The partnership will also help properties to improve their revenue stream and brand reputation.
We are thrilled to partner with GuestJoy, an established and forward-looking solution provider in the hotel tech space. We look forward to offering our clients this powerful connection which is sure to assist an increase in overall revenue and enhancement of guest experience, “says Tarun Joukani, Director – STAAH Ltd.
The integration is valid globally and properties of all sizes, from around the world, can make use of the platform.
We wanted to partner with STAAH to gain direct access to the growing number of properties that use its platform to power their distribution and allowing them to better engage with their guests. This partnership will help accommodation providers gain a deeper understanding of their guests thereby engaging better and right,” says Alar Ülem, CEO & Co-Founder of GuestJoy.
Founded by Gavin Jeddo, a pioneer in the field of distribution technology, we’ve grown from a Kiwi basement start-up to a global hospitality technology specialist serving more than 10,000 properties in over 90 countries. We are headquartered in Auckland and have operations in New Zealand, India, Malaysia, Philippines, Thailand, UAE, and the United Kingdom to service our expanding network.
The STAAH channel manager, our first and central technology solution, has an update speed as low as 45 seconds and brings down overbooking issues to a mere 0.13%! Our solutions integrate with more than 350 different services, including the world’s leading online travel agencies (OTAs), global distribution solution (GDS), property management systems and payment gateways.
STAAH provides industry-leading technology solutions for hospitality distribution, direct bookings and digital marketing services.
Our products include Instant and MAX Channel Managers, a real-time online distribution platform; ConvertDirect and Max Booking Engines that helps property owners grow direct online bookings; InstantSite Websites, an easy-to-use website builder for hospitality businesses; ReviewMinder to help manage online reputation. Our technology is used by all segments of the hospitality industry, from big hotel and motel chains to boutique properties, independent hotels, holiday parks and guest houses.