Want to be part of an ambitious and youthful team rocking in the hospitality world? Now is your chance!
GuestJoy offers a guest communication tool for hotels that enables guests to do check-in, order services and write feedback straight from their smartphones.
We have more than 200 hotels in 17 countries using the GuestJoy solution.
This will provide you with working experience in a rapidly growing startup and being part of building something brand new. If you are an ambitious person and you have a spark in your eyes to do something great, come join us.
GuestJoy is looking for a Customer Care Specialist who cares about clients and their well being. You will be part of a team, who works with hotels all over the world and your responsibility will be searching for new opportunities to present GuestJoy.
- Self-motivated and initiative
- Communication is important to you
- You believe that today’s world technology is an important key to success
- You are very persistent
- Customer focused
- Working experience in the hospitality field
- Experience working in technical customer support
- Fluent in English
- You are tech savvy and self-motivated
- Your main focus is our clients
- Consult hotels with different questions via email and phone
- Make suggestions to hotels to increase their performance
- Check data quality and analyze it
- Follow customer satisfaction KPIs
- You need to be very proactive and talk with customers
- Competitive salary
- Company benefits
- Being part of a startup environment
- Flexible working hours
- Fun, supportive and multinational team
If you have any questions related to the Customer Care Specialist position send us an email at email@example.com.