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New features

New features

In our last blog we promised that more is yet to come. This time we talk about how to drive direct bookings. It took some time but our new features will rock the world. Like always we learn from the practice. We are so proud to share our latest developments with ... Read More
 
Version update to improve guest communication

Version update to improve guest communication

We are constantly looking at ways to improve our services and hone our skills to improve guest communication. We went out, talked with our customers, travelers and we obtained lot of valuable information about what is important. We have made several updates, more is yet to come. Our new version update enables even better to stay ... Read More
 
Start personalizing your Guest Experience

Start personalizing your Guest Experience

More and more hotels today are concentrating on one word – “Guest experience”.  With the number of hotels increasing with every passing day, the existing hotels must look at this aspect very seriously. Positive guest experience is the #1 criteria that travelers use to select hotels – far outweighing price ... Read More
 
The future of room service in hotels

The future of room service in hotels

The room service is changing Room service is going through a fundamental change in recent years. It used to be all about luxury and service but now it’s convenience and experience. Industry was taken away when New York’s largest hotel Hilton announced that they are cancelling room service for their 2000 room hotel. This ... Read More
 
How can you make the most of TripAdvisor?

How can you make the most of TripAdvisor?

TripAdvisor is the biggest travel reviews website in the world attracting 200,000 unique visitors each month who come solely to read reviews. eviews are nothing but ‘earned content’ generated by your guests. So, whether you like it or not, you can’t ignore their feedback. Positive reviews can drive more guests ... Read More
 
European tourism accelerator Startup Discoveries

European tourism accelerator Startup Discoveries

Guestjoy was nominated with the prestigious European tourism accelerator Startup Discoveries. In Portugal three years in operation, the accelerator is the only one of its kind, focusing only on the tourism sector. 18 applicants out of 100 were selected, Guestjoy was one of them.
 
Mobile Technology in the hospitality

Mobile Technology in the hospitality

Mobile search has grown by 500% in two years, and is predicted to continue growing at a very rapid rate, making it one of the most important marketing tools of the hospitality. There are three times more smartphones being activated every minute around the world than there are babies being born. So even if you ... Read More
 
Mobile-focused hotels will leverage the Ancillary Revenue

Mobile-focused hotels will leverage the Ancillary Revenue

Rapid OTA development Everyone remembers the relatively gradual shift to online booking, right? A little over a decade ago, online travel agencies (OTAs) and proprietary booking engines were just becoming mainstream—from test platform, to customer convenience feature, then finally to a required marketing channel for hotels. 
 
Why Millennials are so important to us?

Why Millennials are so important to us?

Millennials have been known as the “Echo Boomers” and Generation Y. They are going to play a huge role in shaping the hospitality industry over the next decade. Currently, one-third of all travelers are Millennials — a percentage that will only increase. By 2020, it’s projected that half of the money spent in the travel sector ... Read More
 
Mobile Concierge: How it can change guest experience

Mobile Concierge: How it can change guest experience

We conducted a survey where 86% of tourists travel individually. Straight a question comes out how these individual tourists make their travel arrangements. Travel agents used to be very good at this but less and less people use that channel. It should be simple, internet is full of different online channels which help to get ... Read More