Upsell - GuestJoy

Mobile concierge

Showcase your hotel’s services in a mobile concierge. Make any order or request just a click away.
Segmentation

Ensure that guests only see what's relevant to them by applying segmentation rules to your offers.
Upgrades, services, anything!

We help you understand your guests in order to present them with offers they will love, ensuring higher conversion rates.

Send our beautiful before-arrival emails

No more ugly layouts on smartphones. Your email will look good on any device. All automatically.

Personalised offers

Make your emails relevant to guests. Select from a wide array of available offers or create your own.

Multiple languages

Translate your messages into any available language. GuestJoy supports more than 20 languages out of the box.

Mobile Concierge

Your hotel’s front desk is now in your guest’s pocket. Showcase all your services in a mobile concierge and be available for special requests.

One-click ordering

Whatever your guest wishes, it is just one click away. No filling in blanks, no unnecessary waiting. Just give them something to shop on their way.

Understand your guests

Understand your guests’ preferences at an unprecedented level. See which emails they open, which offers they prefer, and how much extra revenue you have gained from this.

Key features

Mobile concierge
Unlimited offers
Template gallery
Display offers according to segment
Offer availability scheduling
Multilingual
Live availability
Update PMS
Activities from 3rd party suppliers

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Powerful upselling

Reach out to your guests with upsell offers tailored to them before they arrive at your property. Impress and delight your guests with upgrades, services, and products that will enhance their stay with you, all while maximising revPAR - without your team doing a single thing!

Mobile concierge

Showcase your hotel’s services in a mobile concierge. Make any order or request just a click away.

Segmentation

Ensure that guests only see what's relevant to them by applying segmentation rules to your offers.

Upgrades, services, anything!

We help you understand your guests in order to present them with offers they will love, ensuring higher conversion rates.