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Upsell rooms and services

Let the customer journey start with a personal touch. Send out welcome messages and see if you can be of assistance. It’s also a perfect time to offer room upgrades and additional services, rather than doing it from a busy front desk.

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Send me an example of pre-arrival email


Send our beautiful before-arrival emails

No more ugly layouts on smartphones. Your email will look good on any device. All automatically.

Personalised offers

Make your emails relevant to guests. Select from a wide array of available offers or create your own.

Multiple languages

Translate your messages into any available language. GuestJoy supports more than 15 languages out of the box.

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Mobile Concierge

Your hotel’s front desk is now in your guest’s pocket. Showcase all your services in a mobile concierge and be available for special requests.

One-click ordering

Whatever you guest fancies is just one click away. No filling in blanks, no unnecessary waiting. Just give them something to shop on their way.

Online check-in

Offer guests to pre-fill their registration cards online. Goodbye lengthy midday queues and stressed out staff!

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Understand your guests

Understand your guests’ preferences at an unprecedented level. See which emails they open, which offers they prefer, and how much extra revenue you have gained from this.

Improve your performance

Find out your less performing offers. Test different pricing strategies, create new target groups and in turn boost your sales.

Export data

Showcase your analytics in team meetings to have factual data to make decisions

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Learn more about GuestJoy and how your hotel can benefit from it

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