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Upsell rooms and services

Let the customer journey start with a personal touch. Send out welcome messages and see if you can be of assistance. It’s also a perfect time to offer room upgrades and additional services, rather than doing it from a busy front desk.

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Send me an example of pre-arrival email


Classy pre-arrival emails

No more ugly layouts on smartphones. Your email will look good on any device.

Personalised offers

Make your emails relevant to guests. Based on analytics, offer each segment the services they really need.

Simple editing

Drag-and-drop your photos, design, and personal messages. Compose offers and campaigns with no extra marketing costs.

Multiple languages

Guests deserve to be welcomed in their mother tongue. Translate your messages into any available language.

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Mobile Concierge

Your hotel’s front desk is now in your guest’s pocket. Showcase all your services in a mobile concierge and be available for special requests.

One-click ordering

Whatever you guest fancies is just one click away. No filling in blanks, no unnecessary waiting. Just give them something to shop on their way.

Online check-in

Offer guests to pre-fill their registration cards online. Goodbye lengthy midday queues and stressed out staff!

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Track guests’ behaviour

Understand your guests’ preferences at an unprecedented level. See which emails they open, which offers they prefer, and how much extra revenue you have gained from this.

Improve your performance

Find out your less performing offers. Test different pricing strategies, create new target groups and in turn boost your sales.

Predict their needs

Give special attention to your loyal customers whose data you have collected from previous visits. It’s going to be easy to predict which services they’ll want most.

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Schedule a 1:1 demo. We’ll walk through the product and show you how your hotel can benefit from GuestJoy

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