Let the customer journey start with a personal touch. Send out welcome messages and see if you can be of assistance. It’s also a perfect time to offer room upgrades and additional services, rather than doing it from a busy front desk.
Showcase your hotel’s services in a mobile concierge. Make any order or request just a click away.
Why show your breakfast buffet offer to guests who already took a room that includes breakfast? With our segmentation, you'll be able to target the right guest with the right offer.
Offer room upgrade option to standard room customers
Send me an example of pre-arrival email
Pre-arrival email sent to address:
Send our beautiful before-arrival emails
No more ugly layouts on smartphones. Your email will look good on any device. All automatically.
Make your emails relevant to guests. Select from a wide array of available offers or create your own.
Translate your messages into any available language. GuestJoy supports more than 15 languages out of the box.
Your hotel’s front desk is now in your guest’s pocket. Showcase all your services in a mobile concierge and be available for special requests.
Whatever you guest fancies is just one click away. No filling in blanks, no unnecessary waiting. Just give them something to shop on their way.
Understand your guests
Understand your guests’ preferences at an unprecedented level. See which emails they open, which offers they prefer, and how much extra revenue you have gained from this.
Learn more about GuestJoy and how your hotel can benefit from it