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The Journey of GuestJoy

The road to joy

GuestJoy was born out of the necessity of making guests’ lives easier and give hotels a more personal touch. From a simple product to upsell services, it has evolved to become a fully fledged tool to cover all aspects of guest communication. We had built the best solution in the market, now we needed a strong image to support it. Something that truly represents the carefree journey that we have created for the guests.

New brand – a smiling G

Our new brand symbolises everything that we are to our customer: friendly, helpful and professional. GuestJoy’s smile-shaped G stands for a journey of joy and delight. The light green colour represents the seamless customer experience. And the playful nature of travelling is something you see on our hand-drawings.

Why GuestJoy?

“Thank you so much for my welcoming email, that’s really nice and makes me more confident I have chosen the right hotel for our stay” – guest feedback received by one of our customers that uses GuestJoy.

We live in a noisy world. Travellers are flooded with information about unique destinations, gorgeous hotels, and tasty food. They want to experience the world, but they also want to feel like kings and queens for a day.  Listening to travellers and treating them as individuals with different needs became our mission at Guestjoy. We believe that this is a way to build strong and long-lasting relationships and make the hotel experience truly shine again.

It’s the joy of getting connected that we stand for.

 

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