Learn how automation can help you operate effectively with fewer employees
Thursday February 18, 2021
8:30am PST • 10:30am CST • 11:30am EST • 1:30pm BRT • 5:30pm CET • 6:30pm EET
Topics and presenters
Doing more with less: Optimizing labor to ensure team productivity and guest satisfaction.
Director of Sales – USAAbout RachelA Chicago native, Rachel joins Optii as their Director of Sales – USA with a wealth of knowledge and expertise in hospitality.
At Rainmaker, she helped hotel customers solve complex revenue management challenges.
At TravelZoo, she increased hotel distribution and revenue by creatively partnering with independent, small groups, and branded properties to produce bespoke offerings to targeted traveler segments.
Now at Optii, Rachel is enabling hotels to dramatically improve their bottom line by efficiently and effectively managing hotel staff – the most expensive operation.
Optii uniquely deploys predictive technology that optimizes housekeeping routes and service delivery and provides real-time, detailed analytics to eliminate bottlenecks that reduce costs and save time. This gets guests into their rooms faster and using your hotels outlets sooner.
Optii is trusted by leading hotels around the world, independent and branded, including the infamous Don Cesar, The Montrose West Hollywood, Le Meridien Vienna, Banyan Tree, and many Intercontinentals, to name a few.
Optii helps hotels work smarter, not harder and enables you to do more with less.
Optii is backed by Thayer Ventures and prior to Optii, Katherine was a Venture Partner with Thayer Ventures as well as Global Head of Innovation and Amadeus Ventures at Amadeus IT Group in Madrid.
Let a Robot do the heavy lifting while you get back to what’s important
Director of Sales, North AmericaAbout Bianca
Bianca’s 17 years of hospitality experience range from Revenue Management, Distribution and Sales.
She worked for brands like Accor, Morgans Hotel Group and Palihouse.
Tech has always been a passion for her with hospitality, and she joined Asksuite in 2020 to help hotels increase their direct sales and assist the operational teams.
Providing a great guest experience thanks to automation
Customer Experience ManagerAbout AndrewAndrew has spent the better part of 13 years bridging the gap between software and users, in order to provide the best customer experience possible.
To that end, he joined GuestJoy in 2018 with the mandate of changing and furthering the product to its fullest potential, while keeping it practical and simple for the users, and ultimately, guests!
A technologist at heart – but with his passion for succinct, simple communication, and with a dash of good humour, he aims for 110% in everything he does.
Also, he never travels without a jar of Vegemite.
Guests benefit from having a safe online check-in, the ability to customise their stay, and super-easy way to provide their feedback to the hotel.
Hotels benefit from eliminating lines at reception and freeing up staff, supercharging their TrevPAR while providing guests with amazing experiences, and by boosting reviews on popular review platforms such as Tripadvisor and Google.
Add to that, a swathe of other useful functionality, and it makes GuestJoy the perfect system for any kind of property wanting to modernise both their operations and the guest experience.